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CBYD Malaysia · Utility damage prevention for telcos & contractors

CBYD Malaysia — Call Before You Dig, notify everyone who matters automatically.

CBYD Malaysia (Call Before You Dig) lets contractors log excavation jobs with GPS-pinned zones. We geofence utility asset owners across Malaysia and send instant Email, SMS, and WhatsApp alerts — billed per notification from your wallet.

Open Contractor Dashboard I'm an Asset Owner
Map your dig zone
Drop a pin or draw a radius on an interactive map.
Geofence check
We auto-detect overlapping utility service areas.
Multi-channel alerts
Email, SMS, and WhatsApp to the right people.
Credit wallet
Top up once. Pay per notification, transparently.
Notification pricing
Email
1credits
SMS
5credits
WhatsApp
10credits
Frequently asked questions

CBYD Malaysia — Call Before You Dig FAQs

What is CBYD Malaysia?+

CBYD Malaysia (Call Before You Dig) is a damage-prevention platform that lets contractors log excavation jobs and automatically notify utility asset owners across Malaysia — including telcos, power, water, and gas — before any digging begins.

How does Call Before You Dig work in Malaysia?+

A contractor pins the dig location on a map and sets a work radius. CBYD Malaysia geofences the zone, identifies overlapping utility service areas, and sends instant Email, SMS, and WhatsApp alerts to the right asset owners so underground cables and pipelines are protected.

Who should use CBYD Malaysia?+

Civil and telecom contractors, fibre installers, developers, and any company performing excavation in Malaysia — plus utility asset owners (telcos, TNB-style power operators, water and gas providers) that need to be notified of nearby digging.

How much does a Call Before You Dig notification cost?+

CBYD Malaysia bills per notification from a prepaid credit wallet: 1 credit per Email, 5 credits per SMS, and 10 credits per WhatsApp message. Top up once and only pay for alerts actually sent.

Is CBYD Malaysia mandatory before digging?+

Call Before You Dig is industry best practice across Malaysia and is required by most utility owners and local authorities before excavation. Using CBYD Malaysia gives you a timestamped audit trail of every notification sent, which protects you against damage liability.

How quickly are asset owners notified?+

Notifications are dispatched immediately when a dig job is published. Asset owners receive Email, SMS, and WhatsApp alerts within seconds, and you can track delivery status in the CBYD Malaysia dashboard.